Privacy policy
Introduction
MICHAETT respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our newsletter or place an order with us.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- your name;
- email address;
- telephone number;
- delivery address (where applicable); and
- any information you choose to include in your enquiry.
When you visit our website, we may also collect limited technical information such as your IP address, browser type and website usage through cookies and analytics tools.
How We Use Your Information
We use your personal information to:
- respond to your enquiries;
- prepare quotations and process orders;
- arrange delivery of your order;
- communicate with you about your order;
- send newsletters, studio updates and new collection announcements if you have subscribed; and
- improve our website and customer experience.
We will only send marketing emails where you have chosen to subscribe. You may unsubscribe at any time by clicking the Unsubscribe link included in every email or by contacting us directly.
Sharing Your Information
We do not sell, rent or trade your personal information.
Where necessary, we may share your information with trusted service providers who assist us in operating our business, including:
- Shopify (website hosting);
- Mailchimp (newsletter subscriptions and email communications);
- Australia Post (delivery services, where applicable); and
- website analytics providers.
These providers receive only the information necessary to perform their services and are responsible for protecting your information in accordance with their own privacy policies.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and to help us understand how visitors use our website.
You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
While we use appropriate security measures, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.
Your Rights
You may request access to the personal information we hold about you and ask us to correct any inaccurate or outdated information.
If you no longer wish to receive marketing communications, you may unsubscribe at any time or contact us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. The most current version will always be available on this website.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
MICHAETT
Michaela Prados-Seabrook
ABN: 27 913 625 676
Email: michaela@michaett.com
